FAQ

  1. Are Narae personal care products suitable for all skin and hair types?
    - Yes, Narae personal care products are formulated to be suitable for a wide range of skin and hair types. However, in cases where a particular product may not be ideal for certain skin or hair types, we provide clear guidance by listing relevant information on the packaging. Our commitment is to ensure that each customer can make informed choices about the products that best suit their individual needs and preferences.
     
  2. Are Narae personal care products cruelty-free and vegan-friendly? 
    - Yes, we are proud to confirm that all Narae personal care products are cruelty-free and vegan-friendly. We are committed to providing ethical and sustainable options for our customers, ensuring that no animals are harmed in the production or testing of our products. You can trust that when you choose Narae, you're making a compassionate choice for both yourself and the environment.

  3. Where can I purchase Narae personal care products? 
    - You can purchase Narae personal care products conveniently through various online marketplaces, including Lazada, Shopee, TikTok, and our official website. Simply visit any of these platforms to explore our range of products and place your order with ease. We strive to make our products accessible to customers wherever they prefer to shop, ensuring a seamless and enjoyable shopping experience.

  4. Are Narae personal care products safe to use during pregnancy or while breastfeeding? 
    -  Narae products are crafted with natural ingredients and are generally safe for everyday use. However, pregnancy and breastfeeding can cause increased sensitivity to certain ingredients. While our formulations avoid harsh chemicals and prioritize gentle care, we recommend consulting with your healthcare provider before using any personal care products during pregnancy or while breastfeeding.


  5. Are Narae personal care products environmentally friendly and sustainable? 
    - At Narae, we're committed to sustainability and environmental responsibility. While we're not yet fully environmentally friendly and sustainable, we are actively working towards this goal. By 2028, we aim to transition all our personal care products to be environmentally friendly and sustainable. We're dedicated to reducing our carbon footprint, minimizing waste, and sourcing eco-friendly materials and packaging wherever possible. Your support helps us move closer to our vision of a healthier planet for future generations. Thank you for joining us on this journey toward sustainability.